Screening from 9-10:20am Discussion & Q&A from 10:20am-11am Join for all or part of the event! Join GMH@Harvard as we honor World Alzheimer’s Day on September 21st with a screening and discussion of the documentary MOTHER! Click here to register. MOTHER In a small village in Thailand, Pomm takes care of Europeans with dementia. Separated from her children, she helps Elisabeth during the final stages of her life, as a new patient arrives from Switzerland.   MOTHER is a moving observation of motherhood and care. View the trailer here. Following the screening join us for a discussion with filmmaker Kristof Bilsen moderated by Professor Arthur Kleinman, author of the Soul of Care. For more information visit: / Kristof Bilsen Kristof received his Masters in Documentary Direction at the National Film and Television School (UK). In 2014 he released Elephant’s Dream, a portrait of three state-owned institutions and their workers in DR Congo, a film he directed/filmed and co-produced. He is an IDFA Academy and EURODOC graduate and is one of the Emerging Producers for Jihlava 2019. He won several awards, such as Grand Prize Nanook-Jean Rouch in Paris, Magic Hour Award at Docs Against Gravity (Warsaw), the TRT 2nd International Documentary Award in Istanbul, Special Mention Bertha Best International Documentary at One World Media Awards (UK), the Buzz Wilson Award at Michael Moore’s Traverse City Film Festival, and his work screened at various festivals internationally. He regularly teaches and gives workshops on documentary research, storytelling and production. Kristof’s films include: MOTHER, 82′ / 2019 Elephant’s Dream, 75′ / 2014 The Perfect Belgian, 34′ / 2010 Parallel Lives, 34′ / 2010 Three Women, 50′ / 2005

  Register here for zoom link! As the coronavirus pandemic progressed toward a critical surge in Massachusetts, leaders of the department of Psychiatry at Cambridge Health Alliance recognized the urgency of continuing to care for patients remotely. Deploying Lean methodology, the department rapidly transformed all outpatient non-urgent mental health appointments to telemedicine within a span of five days. The system redesign process incorporated a customer-centric approach and continuous improvement through monitoring of operational data. Outcomes included a reduction of no-shows, stability in volume of visits, and an opportunity to consider strategies that will enhance seamless delivery of equitable and quality care for all. This presentation provides practical strategies for rapid implementation of telepsychiatry and key takeaways for other health care organizations undertaking similar transformations. Speaker: Paola Peynetti Velázquez, MPH Sr. Performance Improvement Advisor, Quality and Safety, Cambridge Health Alliance Paola earned a BA in International Relations and Latin American Studies and an MPH in Global Health from Boston University. Her interests and focus in graduate school included participatory development, transparency, anti-corruption, ethics, and effective altruism. Originally from Mexico City, Paola joined the Performance Improvement team in the Quality & Safety department at Cambridge Health Alliance in March of 2017. In her role as Senior PI Advisor, she collaborates closely with senior leadership to plan, facilitate, and execute strategic, system-wide, lean projects to streamline hospital operations with the goal of improving access to care for patients across inpatient, emergency, and ambulatory care settings. Although she has worked with multiple clinical and non-clinical areas across the system, Paola´s focus at CHA has been to support to the Psychiatry department in redesigning dozens of processes to improve provider and staff engagement, reduce chances of error, eliminate waste, and meet CHA´s population health objectives as a safety net Accountable Care Organization.